Could European air traffic controllers manage more flights with the help of modern productivity gains?
Experts from Austria and Norway intend to answer that question. SINTEF and Frequentis, an Austrian company, have won pan-European funding to investigate whether productivity in airport tower control rooms can be improved via approaches that have revolutionized other industries, such as car factories and banks. Together, they will find out whether it is possible to apply best practices from productivity improvement in air traffic control rooms without sacrificing safety. Their investigation is part of a research project called Zero Failure Management at Maximum Productivity in Safety Critical Control Rooms (ZeFMaP).