“Customer journeys” have become a popular method to increase customer focus and improve service quality in many branches of industry. But research shows that the method doesn’t always work as expected – and confusion surrounds the meaning of the concept itself.
The 1969 discovery of oil at the Ekofisk field in the North Sea transformed Norway into an internationally important energy nation. But long before black gold was being pumped from the Norwegian Continental Shelf, Norway’s economy was fuelled by a different kind of energy: hydropower.
Research scientists are collaborating with industry to find ways of building wind turbines up to 200 metres high.
How energy efficient your home is means nothing on the day you sell it.
DNA analysis allows new species to be described all the time. Researcher Xiaolong Lin has recently published a description of eight new non-biting midge species, but has found many more.
The condition of the water in salmon hatcheries can tell us a great deal about when and why outbreaks of disease occur. Now, SINTEF researchers are about to expose the water’s secrets, both to prevent suffering in fish and to save the aquaculture industry a great deal of money.
What is money exactly, and what’s the connection between modern-day mobile money transfers and the larger-than-life Viking Halldórr?
A Norwegian-Swiss research team has succeeded in growing cartilage tissue cells using algae. Moreover, the new cells can reduce joint inflammation. This news gives hope for people suffering from arthrosis, also known as osteoarthritis.
Most people who have been unfaithful do not believe it when their partner says they forgive them. And the fact that men often don’t realize that emotional infidelity is a problem just feeds the conflict.
Games are fun. Exercise can be boring. But what if you could play and train at the same time?
How hepatitis C converts innocent cells into virus factories.
What really happens in meeting rooms? Why does communication sometimes just flow and other times get totally stuck?
Most people think that detecting and treating illness as early as possible is a good thing and gives you the greatest chance of getting well again. That isn’t necessarily the case.
If 4,000 Norwegian farms and nurseries produced biochar and mixed it with the soil, we could halve CO2 emissions from the agricultural sector. This entirely natural approach also produces more robust and healthy plants.
Millions are saved and job satisfaction boosted when doctors and nurses are actively involved in selecting the IT systems they need to rationalise their day-to-day routines.
Being overweight, little physical activity and smoking increase our vulnerability for severe bloodstream infections. These factors also increase mortality.
Small satellites are used mainly to monitor Norwegian territorial waters. However, the scope of applications will widen in the future, and researchers believe that Norway has the expertise to exploit the commercial opportunities these provide.
The tuberculosis vaccine only works for children. BCG (bacille Calmette-Guerin) doesn’t protect you as an adult. Now we know more about how the bacterium avoids being detected.
Predators and people have lived side by side since time immemorial in the Serengeti National Park region in Tanzania. But strong population growth is leading to greater conflicts.
Establishment of the Norwegian Centre for Plankton Technology has yet to be completed, but there has nevertheless been high levels of interest from both industry and research.
Most efforts to control ice build-up on structures like wind turbines and solar cells involve creating a surface that repels water. But Norwegian researchers have engineered a different approach that allows ice to form on a surface, but then causes it to crack off.
New study results may help shorten queues to see the physiotherapist by reducing excessive treatment.
A group of researchers spent twelve seasons making some house sparrows bigger and others smaller. Their experiment yielded some important answers.
Many patients are treated for prostate cancer unnecessarily. Norwegian researchers are working to reduce overtreatment, while at the same time detecting the sickest patients. Now they’re receiving EU support.